Discover 'Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers, and Delivers Results', a transformative guide for leaders seeking to enhance their organizational culture. This must-read book by Michael Henderson, a renowned Corporate Anthropologist, equips managers and supervisors with innovative strategies to foster an engaging workplace culture from within. Emphasizing an organic approach, it spares organizations the expenses of external consultants, focusing on internal capabilities to achieve cultural transformation. Learn to build a positive environment where employees thrive and customers are delighted—ultimately driving superior business performance. Henderson's insights are backed by extensive experience with high-profile international companies, providing tested models and actionable ideas. Unlock the potential of your organization through this essential resource that addresses the myths surrounding workplace culture, making it accessible for leaders at all levels. With 280 insightful pages, this book is perfect for those dedicated to elevating their company culture. Condition: BRAND NEW. ISBN: 9780730312505. Year: 2014. Publisher: John Wiley & Sons Australia. Shipping is free, with delivery taking up to 6 weeks. Please note that once your order is placed, it cannot be cancelled.

Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.

Condition: BRAND NEW
ISBN: 9780730312505
Year: 2014
Publisher: John Wiley & Sons Australia
Pages: 280


Description:
Position your organisation's culture to attain new heights


Above the Line: How to Create a Company Culture that Engages
Employees, Delights Customers and Delivers Results offers all
leaders a handbook for leveraging an organisation's culture to
engage staff, increase customer satisfaction and streamline
business performance. A groundbreaking work, this book reveals what
it takes to achieve optimum results from your organisational
culture without employing the use of external consultants. This
organic, in-house approach to company culture transformation saves
both time and money. Step-by-step, author Michael Henderson
illustrates how to create a culture in which employees and leaders
delight those outside the company?customers, shareholder,
employees' families, suppliers and the board of directors?and
anyone else who may benefit from an association with the
organisation.


The book's proven models and ideas have been tried and tested
with a broad range of of high-profile international companies.
Expert author, Michael Henderson, a.k.a. The Corporate
Anthropologist, has more than 30 years' experience, and a proven
track record of working and consulting with organisations to
enhance their workplace cultures.


Reveals how to create an organisational culture that achieves
desired results

Puts the cultural transformation process in the hands of the
people directly effected

Smashes some of the established and costly myths about culture
and how to work with culture



This important resource is written for leaders, managers and
supervisors at all levels and across industries.