Exchange is only possible in the case of defective lightband, ie not functioning, cracks and/or missing parts that affect the function of the lightband. 
An unboxing video is required to request for exchange. 

Note:

Actual product may vary slightly in colour due to your monitor or colour settings.

Product size and content are subject to change based on the circumstances of the manufacturer.

The outer box is a packaging that serves to protect the items inside. It may become damaged, discolored, and scratched during shipping. Any exchange or refund requests due to this reason will not be accepted.