[MAXIMUM 1 PER ORDER/PERSON]

The expected release date is 07.13.26 and it usually takes 3-5 business days, or in some instances, it may take up to a week for us to receive the shipment ONCE IT RELEASES IN KOREA.  Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.

Depending on the pre-order volume, fulfillment processing could take longer than expected.

Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.

📦 PRE-ORDER FULFILLMENT TIMELINE & GUIDELINES

ATTENTION: Due to the high volume of pre-orders, we have established the following fulfillment guidelines. Please review this timeline carefully before placing your order to avoid any confusion or concern regarding processing times.

Pre-orders opened: June 15, 2026
Release date: July 13, 2026

(1) Shipment Arrival
We expect to receive the shipment close to July 13, 2026. Then have it available by July 13, 2026.

(2) Quality Inspection
Once the shipment arrives, our team will carefully inspect all albums to ensure quality and accuracy before fulfillment begins.

(3) Order-Based Fulfillment
Fulfillment will begin in order of purchase, starting with the earliest pre-orders received. Orders are processed strictly by order number.

(4) Orders Placed Close to Release Date
If you placed your pre-order closer to the release date (around July 13, 2026), please expect additional processing time due to the high volume of pre-orders ahead of yours in the queue.

Please note that all orders are fulfilled strictly by order number, starting from the date pre-orders opened on June 15, 2026. Orders placed later will be processed later because they are positioned at the back of the fulfillment queue.

(5) Fulfillment Timeframe
After we receive and inspect all albums, we estimate that fulfillment will take 1–2 weeks (business days only). Our goal is to complete all orders within 7–9 business days from the date we receive the full shipment. However, depending on total order volume, processing may take longer without additional notice.

❓ Why Does Pre-Order Fulfillment Take Time?

Pre-orders are fulfilled differently from in-stock items. Once the albums arrive at our warehouse, several important steps must be completed to ensure accuracy and quality:

• Bulk shipments arrive all at once from the manufacturer, often in very large quantities.

• Every album must be inspected to check for damage, missing items, or manufacturer defects before shipping to customers.

• Orders are packed individually by hand, including any pre-order benefits, to ensure nothing is missing.

• Fulfillment is done strictly by order number, so earlier pre-orders are processed first.

• During major releases, thousands of orders are processed at the same time, which can extend processing time even with our full team working.

We work as quickly and carefully as possible, but accuracy and quality checks are necessary to prevent errors and ensure your order arrives safely and complete.

Thank you so much for your patience and understanding 💗 We truly appreciate your support.

IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.

PRODUCT DETAILS (specific inclusion details on this website are subject to change and adjustment without notice based on product updates, market conditions, and other factors given by the manufacturer company):

• Outbox
• Photocard
• CD
• CD Envelope
• Cap

IMPORTANT NOTES (DISCLAIMERS):

• PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items. 
  • *We will only process damage/refund inquiries sent to us within 7 days of your order delivery date.
  • *The unboxing video MUST be included to file a claim; failure to include the unboxing video will automatically result in the rejection of your claim.

• The release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
• The outer box, case, sleeve, or cover is designed to protect the product inside. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery; therefore, it cannot be a reason for exchange or return.

*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.