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Level 2 & 3 Customer Services DiplomaCourse Objectives: What customer service is About the different types of customer service About customer service terminology Why customer service is so important Who the customer is About the targeting of customers About the customers rights About consumer rights law in the UK The difference between internal and external customers How to find your niche How to make a great first impression Why getting your clothing right is essential to the image you
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product description
Why choose thelockerguy wholesale?
Course Objectives:
- What customer service is
- About the different types of customer service
- About customer service terminology
- Why customer service is so important
- Who the customer is
- About the targeting of customers
- About the customer’s rights
- About consumer rights law in the UK
- The difference between internal and external customers
- How to find your niche
- How to make a great first impression
- Why getting your clothing right is essential to the image you wish to convey
- How body language affects the way you are perceived
- About the power of a positive attitude
- About the client’s perspective of customer service
- How to best meet customer needs
- How to exceed customer expectations
- Why communication is key to caring for a customer
And many many more!
Level 2 & 3 Customer Services Diploma
Item no
:
63817712402
US$ 68.48
Pay in 4 interest-free payments of $17.12 Learn more
Min. order:
1piece
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jun 21 - Jun 26
US$40
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Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
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