If your store provides Cash on Delivery, you know the problem: customers place orders and refuse delivery, leaving you with shipping costs and wasted inventory. Many of these are fake or impulsive orders.Upfront solves this by collecting a small advance before confirming COD orders. When customers commit even a small amount upfront, they're more likely to accept delivery.You set the rules: how much to collect based on cart value, customer type, specific products, or delivery location.